| We have only one life, but we live in three | | | | the best things in life are family, friends, and a quiet |
| overlapping worlds-our business world, | | | | run in the park.This is the kind of balance that John |
| our family world, and our other social world. Imagine | | | | Chambers, CEO of Cisco Systems has also |
| bringing your spouse and kids | | | | achieved. An interviewer, asked, "What would you |
| to a meeting with seven of your salespersonnel. | | | | like to have accomplished and |
| Sitting off to your left, Miss Wright | | | | what's next after Cisco?""The most important thing |
| asks the question on the minds of all her fellow sales | | | | to me is my family, and that doesn't change. My wife |
| colleagues, "Why did you bring | | | | of |
| your family to our meeting today? Will they be | | | | 25 years is a perfect balance for me. When I get |
| playing any sort of role in our | | | | down, which I occasionally do, she |
| discussion?" You simply respond, "No, they're just | | | | brings me up, and on rare occasions if I get a little |
| here so I can tend to their needs."Of course, this is a | | | | bit too confident she brings me |
| highly unlikely scenario. You don't bring your family | | | | back down to earth too.""I've got two kids I'm |
| into work | | | | tremendously proud of and they are my life; so my |
| with you every day. However, Heather Howitt does. | | | | family is |
| Howitt, the CEO of Oregon Chai | | | | first, second, and third in terms of my priorities. And |
| in Portland, Oregon, balances motherhood with her | | | | when I'm at home, as my wife |
| responsibility of running an | | | | reminds me when I walk in the door, I'm not the |
| eleven million dollar manufacturer of tea lattes. "Our | | | | CEO anymore. So at home, I'm like |
| office is a very casual place. | | | | anybody else. Carrying out the garbage, changing |
| We've got a family element going on here."Living in | | | | the light bulbs, and so on.""And what will I do after |
| the rain soaked city of Portland, 32-year-old Howitt | | | | this? I will teach when I retire. I think giving back to |
| often arrives at her | | | | the |
| office lightly splattered with mud. She often spends | | | | community is the right thing to do. It'd be terrible to |
| her lunch break taking her one- | | | | be perhaps the most |
| year-old son, Sawyer, to a nearby park, or to her | | | | successful company in history and not give back. So |
| nanny who takes him home. On | | | | I'm not going to go work for |
| other days, she simply places him in his crib in her | | | | another company after Cisco. When I retire from |
| office.With the growth of her company, Howitt hired | | | | Cisco, I'm done with the business |
| some key executives including a chief | | | | world and I will probably go teach. Young people are |
| operating officer to manage operations and finance. | | | | so much fun to interface with |
| She also delegated the sales | | | | .... How do you teach ethics, and how do you teach |
| calls that she used to make herself. "I used to come | | | | integrity earlier on? To do that |
| in at 6 a.m. and make calls | | | | would just be a blast!"7Chambers illustrates how a |
| nonstop," she explained. "I don't have to do that | | | | proper balance between one's executive |
| anymore." Howitt positioned | | | | performance |
| herself in a way so that she is no longer personally | | | | and other dimensions of life can contribute to both |
| over-worked or over-challenged | | | | personal fulfillment and |
| by her daily responsibilities at the company. She | | | | business success. An awareness of the need for |
| balanced her business and private | | | | balance has prompted many |
| life. She not only recognized her strategic | | | | executives to make some crucial decisions in their |
| contribution to the success of Oregon | | | | day-to-day business and |
| Chai, but she also appreciates her unique role in the | | | | personal life that protected them from failure so |
| life of her young son.1As an entrepreneur or a | | | | they could just become an |
| business executive, you must give your best in two | | | | "enduring survivor."But, no doubt, you want more |
| entirely | | | | from life than just maintaining a mere survivor level. |
| different worlds. The needs of your business and | | | | You want to excel as an executive leader, and also |
| the needs of your family and | | | | thrive, not merely survive, in your |
| friends compete for your time and attention. And | | | | personal life. So beyond the awareness that comes |
| both expect the very best from | | | | from self-assessment and |
| you. Heather Howitt found one way to do it; you | | | | evaluation of your priorities, there are additional |
| may have another way.To enjoy both the rewards | | | | steps to take in order to reach the |
| of business success and family fulfillment, you need | | | | top level of having all that life can |
| to | | | | offer.Forty-year-old Mark Holland is the founder of a |
| constantly work to keep your balance. To | | | | thriving company, Ascend HR |
| successfully tackle the challenges of a | | | | Solutions. At the beginning of every workweek he |
| fast-growing company, you need all the personal | | | | pulls out a message that reads: |
| resources that come from a | | | | "Wendi is the most important person in my life. My |
| balanced life. "How do you develop a balanced | | | | family comes before work and |
| business personality?"Some entrepreneurial | | | | other activities. I live my religion. I provide the |
| executives suffer from dangerous imbalance. Others | | | | financial security for my family. Our |
| achieve | | | | home is a retreat from the challenges of the world. I |
| top excellence in maintaining optimal balance. "Early in | | | | have a positive attitude, |
| my career, I use to think | | | | looking for and developing the strength in others. I |
| that entrepreneurship was more an art than a | | | | help people develop and grow, |
| science, that it was a gift or | | | | including, when appropriate, holding them |
| something," says Cherrill Farnsworth. "I don't believe | | | | accountable. The outdoors provide a |
| that anymore."2 | | | | needed sanctuary and retreat for me."Holland wrote |
| Entrepreneurial leadership is not some automatic | | | | this personal mission statement in 1998 following a |
| personality trait or some artistic | | | | major crisis in |
| talent some people are just born with and others | | | | his business. That year the firm lost $800,000, which |
| happen to lack. Instead, | | | | caused significant problems in |
| entrepreneurial effectiveness with a balanced life is a | | | | his partnership. Holland experienced so much stress |
| dynamic process that you | | | | that he lost nearly 20 pounds.Then a business |
| must constantly work at. If you don't keep | | | | seminar inspired him to write down his life mission |
| developing and nurturing your | | | | statement. |
| entrepreneurial personality, it might just die. Then, | | | | Holland admits that the seminar gave him "a good |
| only drastic action might revive | | | | smack upside the head." He |
| that entrepreneurial spirit.That's exactly what | | | | resolved to never again sacrifice his family and |
| happened to Sam T. Goodner. His software | | | | health for the sake of his business.Over a two-year |
| company, the | | | | period, Holland's personal mission statement grew into |
| Austin-based Catapult Systems Corp., ranked 77th | | | | a life plan |
| among the fastest growing | | | | for himself and his wife. "We asked, 'What are the |
| companies in America while Goodner served as the | | | | important things? What do we |
| founding CEO. At age 33, | | | | want to have happen before we die?'" Now they |
| Goodner decided to step down as CEO of Catapult | | | | have a 30-year planned life itinerary |
| to take on the new challenge of | | | | on a spreadsheet that covers college savings, |
| serving as CEO of Inquisite Inc., a Catapult subsidiary | | | | retirement, vacations, exercise |
| that sells software over the | | | | regiments, relating to God and spiritual activities, |
| Internet. But Goodner soon found his new digs to | | | | work goals, personal growth, and |
| be "harsher, more spartan" than | | | | personal relationships.Holland constantly improved |
| what he was accustomed to. "Half of it is actually | | | | himself by regularly pursuing clear, written personal |
| under ground," he explained, | | | | goals and life motto. Writing down your personal |
| describing his much less attractive new office | | | | goals and a life motto not only |
| space.But Goodner was not complaining. After all, it | | | | helps you clarify the kind of balance you want to |
| was his own idea to leave the | | | | achieve, but also gives you a |
| comfortable CEO position of Catapult with a staff of | | | | written reference to check week by week. Many |
| 115, to head Inquisite Inc., with | | | | people refine their goals and motto |
| only 20 employees. But now something was wrong. | | | | over several year's time.Mark Holland and his wife, |
| To be sure, there were plenty of | | | | Wendi take long walks together at least twice a |
| challenges to attend to. The phone rang for his | | | | week |
| attention, paper kept filling the "in" | | | | with their two-year-old daughter on Mark's shoulders |
| box, and email messages steadily came in from | | | | and their five-month-old son |
| employees, venders, and customers. | | | | snuggled in Wendi's front pack. Once a month, on |
| Every day, and every hour, urgent decisions had to | | | | one of those walks, they discuss |
| be made, so much so that | | | | and review their life plan thoroughly. "The plan is |
| anyone in his shoes could have been overwhelmed | | | | dynamic-it changes. It's been |
| by the "tyranny of the urgent."But increasingly, he | | | | really good for getting our relationship and our lives |
| felt like he was only reacting to demands and not | | | | back to where they needed to |
| taking a | | | | be," Holland says.8This practice of regularly reviewing |
| visionary proactive role any longer. And too often, | | | | their life plan indicates that Holland progressed |
| long hours of work would crowd | | | | to the highest level of functioning under balancing |
| out what he'd prefer to do in his home and personal | | | | ones managerial life. At this top |
| life. Even worse, he realized | | | | level, you constantly implement action plans to |
| that even if he could experience any gratification in | | | | improve the balance of all five |
| his personal world, it could not | | | | dimensions of your life.Paul N. Howell, CEO of Howell |
| make up for what was missing in his business | | | | Corporation, named an additional crucial |
| world."I had none of my entrepreneurial creativity | | | | characteristic of a successfully balanced |
| left," Goodner reflected. "I was falling | | | | entrepreneurial executive: "The willingness |
| back on what was easy. You know that's happening | | | | and demonstrated ability to conduct him-or |
| when you start just going | | | | herself-on a high moral and ethical |
| through your email all day long." Recognizing that his | | | | level in both business and personal life. Without it, |
| former entrepreneurial spirit | | | | success is uncertain and short |
| was gone, he resigned and hired a new CEO to | | | | lived."9At the highest level, people who interact with |
| head the company.Perhaps Goodner had already | | | | you can see the sterling qualities of |
| achieved financial independence and had other | | | | your servant leadership. Your executive actions are |
| worthy | | | | guided by clear plans that |
| goals to pursue in life. In that case, relinquishing his | | | | continually balance and rebalance all the dimensions |
| CEO position could be the best | | | | of successful living: |
| decision to make. But could there have been another | | | | 1. Executive Success: Servant leadership, |
| way to recover his | | | | management skills, and |
| entrepreneurial spirit with a healthy balance of | | | | career development. |
| attention to work, family, and | | | | 2. Loving Relationships: Serving family, friends, and |
| friends?3Entrepreneurial functioning can range from | | | | the needy. |
| the low level, "You are personally over | | | | 3. Healthy Lifestyle: Regular exercise, good diet, and |
| worked and over challenged"-to the most desirable | | | | regular |
| level, "You regularly implement | | | | medical care. |
| action plans to improve every aspect of your | | | | 4. Emotional Well-being: Stress management, |
| life."The lowest level of functioning leaves your | | | | recreation, and |
| company endangered. Top management | | | | psychological stability. |
| is personally over worked and over challenged. The | | | | 5. Spiritual Maturity: Ethical character, commitment to |
| unrelenting urgent matters of | | | | ultimate |
| your business seem to demand so much of your | | | | values, peace with God, and devoting oneself to |
| time that you go to work earlier | | | | life's greatest |
| and earlier, and stay later and later into the evening. | | | | spiritual priorities.At this level, you regularly "retreat" |
| You are like a runaway tire, | | | | from your usual executive responsibilities to |
| rolling down a steep hill, turning faster and faster and | | | | rethink your personal mission, vision, and action plans. |
| faster until finally, you run | | | | You deliberately make a |
| out of control and then crash.Or, you might think of | | | | continual concerted effort to maintain the delicate |
| it this way: The underlying foundation of your life at | | | | balance you need for a fulfilling |
| work | | | | life.Through years of identifying the best practices |
| and at home is built on sand instead of a solid rock. | | | | of leading companies, 33 Dynamics, |
| Even the slightest storm will | | | | LLC has identified 33 essential dynamics for |
| plunge you into a danger area, damaging your | | | | managerial excellence. These dynamics |
| relationships with your business | | | | are grouped under 6 major goals which address such |
| associates and with your family and friends.You are | | | | realities as leadership, |
| barely surviving, but you are endangered like a stick | | | | creating loyal employees, and achieving market |
| of dynamite that has | | | | dominance, just to name a few.The staff of 33 |
| been lit; you don't have much time before things will | | | | Dynamics Consulting is interested in helping people in |
| blow up in your business, or in | | | | their given |
| your family life, or in both. You must get out as | | | | profession to become leaders in commerce by |
| soon as possible. But how? You | | | | implementing sound business |
| can't help but think, "There must be a better way." | | | | principles in these 33 areas of management.There's |
| And you are right! There is.An ancient Hebrew writing | | | | no need to live from job to job or pay check to pay |
| warns, "In vain you rise early and stay up late, toiling | | | | check. There are ways to |
| for | | | | get from survival mode to success, and the 33 |
| food to eat-for he [the Lord God] grants sleep to | | | | Dynamics team can help you get |
| those he loves."4 God, who | | | | there! Whether your company is struggling or solidly |
| created our reality, designed us and the world for a | | | | performing, the first step to |
| better set of options."Over the past three years, I've | | | | moving up to even higher levels is to rate your own |
| been able to identify gradually what things I can give | | | | company in these 33 areas of |
| to my CPA, or to my bookkeeper, or to my office | | | | business dynamics. This practical rating tool is |
| manager. I read about people who | | | | included in our book, There's Room |
| work 60 or 90 hours a week and build | | | | at the Top, available at or Hammond, a sales |
| multimillion-dollar businesses at the expense | | | | executive was once quoted saying, "From where I |
| of their health and family. Those aren't success | | | | stand, the |
| stories in my book. Success is | | | | elevator to the top is, has been, and always will be |
| having a multimillion-dollar business and the other | | | | 'out of order.' In order to get to |
| stuff, too," says 40-year-old | | | | the top, you'll have to take the stairs-and you'll have |
| Tom Melaragno, founder of the $7.6-million Compri | | | | to take them one at a time."Now is the time to |
| Consulting, an IT consulting | | | | consider the steps that will take you to the top of |
| and staffing firm founded in 1992. Although he put in | | | | your game!"Balance Your Managerial Life" was |
| 12-hour days when he | | | | excerpted from There's Room at the Top: 33 |
| started the business, today he works just 8 or 9 | | | | Dynamics for Managerial Excellence, 2004, pages |
| hours and makes sure he's there to | | | | 44-51.© Copyright 2004, by Uxbridge Publishing |
| watch his two sons' Little League baseball games in | | | | Ltd. Co. All rights reserved.1 Greco, 2000, page 106. |
| the summer and coach the older | | | | 2 Barker, 2000, page 18. |
| one's football team in the fall.5Taking a proactive | | | | 3 Hyatt, 2000, pages 9-11. |
| stance means you take control to invest your life | | | | 4 Psalm 127:2. |
| wisely. Scott | | | | 5 Greco, 2000, page 110. |
| Tinley is an extraordinary triathlete who has | | | | 6 Inkpen, 2001, pages 76-81. |
| competed in more than 350 triathlons | | | | 7 Donlon, 2000. |
| including 19 Hawaii Ironman triathlons. The triathlon is | | | | 8 Greco, 2000, page 107. |
| an endurance sport | | | | 9 Beatty & Burkholder, 1996, page 41.Matthew |
| involving swimming, bicycling, and running. Amazingly, | | | | Rekers, M.B.A., is the President and CEO of |
| Tinley has won nearly 100 | | | | 33Dynamics LLC. He previously |
| races. "This sport is about a combination of personal | | | | served as the President and COO of Rekers and |
| challenge, camaraderie, and | | | | Company LLC. Mr. Rekers earned his |
| achievement of self-knowledge," Tinley | | | | B.S. in Business Administration, cum laude, from the |
| explains.Tinley is more than just an athlete; he is also | | | | University of South Carolina |
| a successful entrepreneur. He co- | | | | with a major in accounting, and his M.B.A. degree |
| founded a company that produced athletic | | | | from Winthrop University. He is a |
| clothing-Tinley Performance Wear. He | | | | business consultant for 33Dynamics Consulting LLC. |
| and his partners built the business over 8 years, | | | | He can be contacted at |
| reaching about $10 million in sales. | | | | Visit our website at Rekers, Ph.D., M.B.A., is a |
| In 1992, they sold the company to Reebok. But | | | | tenured professor at the University of South |
| even more than just being a | | | | Carolina, and the Chairman and CEO of InterAct |
| triathlete and a wealthy businessman, Tinley is also | | | | International, Inc. Dr. Rekers has 22 |
| appreciated as a writer, traveler, | | | | years of executive experience in leading four |
| father, and husband. As productive as he is in many | | | | corporations as President or CEO, and |
| areas of life, he has not lost | | | | has served on seven corporate boards. As a |
| sight of the balance he needs.Tinley explains the | | | | Research Fellow at Harvard University, |
| work-life balance he maintained over his 20-year | | | | Dr. Rekers was mentored by Professor David |
| career as an | | | | McClelland who is internationally |
| athlete, husband, father, and entrepreneur: "A lot of | | | | known for his practical studies of executive and |
| people have this image of self- | | | | employee motivation. Professor |
| management, that it means you have to drive | | | | Rekers has presented hundreds of seminars, and |
| yourself and force yourself to get | | | | lectures in dozens of countries in |
| things done without somebody looking over your | | | | Africa, Asia, Europe, Latin America, North America, |
| shoulder. It is actually quite the | | | | and the Middle East. He received |
| opposite: You have to force yourself to have | | | | his Ph.D. in human developmental psychology from |
| balance in your life and be efficient in | | | | the University of California, Los |
| all things you do."6He has recognized the importance | | | | Angeles. He is the author or editor of ten books and |
| of what he calls a "precarious balance between | | | | over 100 academic publications |
| preparation, competition, professionalism, support | | | | in applied psychology. He is a seminar leader for |
| systems, and the world of | | | | There's Room at the Top Executive |
| family, friends, and paying the rent." He has not lost | | | | Seminars offered by 33Dynamics LLC. |
| sight of the fact that among | | | | |